Sunday, June 14, 2009

Can i service my laptop in India which was bought in USA?

Does Dell laptops have global warrenty. Can i service my laptop in India which was bought in USA?
Does that warranty hold good in India. ??? please provide some pointers if you know it ?
Laptops & Notebooks - 2 Answers
People's Answers, Critics, Comments, Opinions :
Answer 1 :
they should service it at an dell store
Answer 2 :
Yes Mr. Harish, You have a chance. I think you would be pleased to see this info. Just go through this link. http://supportapj.dell.com/support/topics/topic.aspx/ap/shared/support/dellcare/en/international_travel?c=in&l=en&s=gen As far as I know, Dell does not provide any global warranty. They only provide free service in the region where it was bought. but there is a chance that you can get service from the authorized dell service executives. but you would have to pay for that again. Even if your laptop is bought anywhere outside India, you should again buy warranty again. You have a chance to do that, even if your warranty if all over too. There are 3 types of warranty services. 1. Next Business Day: If you buy this, executive will come to your place with an appointment to give service to your laptop. 2. Service Center: Dell reps will be sent to your home with a box wherein you have to put the laptop in the box and send it to the service center. 3. Normal Warranty: If you have any bad parts, you have to call customer care and they will send you new parts which will be followed by a call on which the other guy will help you installing the part. For even more info call toll free number, else visit http://supportapj.dell.com/support/topics/topic.aspx/ap/shared/support/en/warranty_information?~ck=ln&c=in&l=en&lnki=0&s=gen


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